Refund policy
StudStylez (Pty) Ltd – Returns & Refund Policy Raw. Untamed. Unapologetic. Effective Date: 14 May 2026
At StudStylez (Pty) Ltd we want you to love your Mens & Ladies graphic printed clothing. We stand behind our in-house artwork collections and the Rodeo King / Rodeo Kween ranges we sell — but we also understand that sometimes things need to come back.
1. Return Window
- You have 14 days from the date you receive your order to initiate a return.
- Items must be unworn, unwashed, in original condition, with all tags still attached and in original packaging.
2. What Can Be Returned
- Standard graphic tees, hoodies, crewnecks, tanks and other non-custom items.
- Defective or damaged items (we’ll cover return shipping for these).
3. What Cannot Be Returned (Final Sale)
- In-house artwork items with custom prints (including most original Rodeo King / Rodeo Kween branded pieces).
- Personalised or made-to-order products.
- Items that have been worn, washed, damaged after delivery, or returned without original tags/packaging.
- Sale / clearance items (unless faulty).
4. How to Return an Item
- Email returns@studstylez.com within 14 days with your order number and reason for return.
- We will send you a return shipping label or instructions.
- Ship the item back as per the instructions provided (customer pays return shipping unless the item is faulty).
- Once we receive and inspect the item, we will process your refund or exchange.
5. Refunds
- Refunds are issued to the original payment method.
- Processing time: 7–10 business days after we receive and approve the return.
- Original shipping fees are non-refundable unless the return is due to our error.
6. Exchanges
- We happily exchange for a different size or colour (subject to production availability).
- If the new item is more expensive, you’ll pay the difference.
7. Damaged or Incorrect Items
- Please inspect your order immediately upon arrival.
- Contact returns@studstylez.com with photos within 48 hours for fast resolution (we’ll replace or refund at no extra cost).
8. Disputes
Any unresolved return or refund issues should be directed to: disputes@studstylez.com
Contact Us StudStylez (Pty) Ltd
- Returns & Refunds: returns@studstylez.com
- Disputes & Legal: disputes@studstylez.com
- General: hello@studstylez.com
- Social: social@studstylez.com
Website: www.studstylez.com
Thank you for riding with us. Raw. Untamed. Unapologetic. 🤠